Telehealth Policy

Last Updated: December 16, 2024

Welcome to GetReliefMD! We are dedicated to connecting you with quality healthcare providers through our convenient Telehealth services. Telehealth offers a seamless way to access care remotely, eliminating the need for in-person visits while ensuring timely and professional medical attention. Before using our Telehealth services, you are required to review and consent to the policies outlined below. Please also take a moment to review our Terms and Conditions and Privacy Policy for additional details.

Scope of Services

Our Telehealth services include:

• Consultations with licensed healthcare providers.
• Medication management and adjustments.
• Patient education and guidance.
• Follow-up appointments and ongoing care planning.

These services are designed to enhance your access to healthcare while adhering to the highest standards of care.

Privacy and Confidentiality

Your privacy is our top priority. All Telehealth consultations and interactions comply with applicable laws and regulations, including the Health Insurance Portability and Accountability Act (HIPAA). Patient information shared during Telehealth sessions is:

• Transmitted securely using encrypted communication channels.
• Stored in compliance with industry best practices to protect confidentiality.
• Accessed only by authorized personnel as necessary for your care.

For more information, please refer to our Privacy Policy.

Technology Requirements

To participate in Telehealth consultations, patients must have:

• A stable internet connection.
• A compatible device, such as a smartphone, tablet, or computer.
• Functional audio and video capabilities for effective communication.

It is the patient’s responsibility to ensure their device meets the technical requirements necessary for Telehealth sessions.

Emergency Situations

Telehealth services are not designed for medical emergencies. If you are experiencing a medical emergency, please:

1. Dial emergency services (e.g., 911).
2. Visit the nearest emergency department immediately.

Telehealth consultations are intended for non-urgent medical concerns and are not a replacement for emergency care.

Informed Consent

By using our Telehealth services, you acknowledge that you have been informed of and consent to the following:

• Benefits: Telehealth offers convenient, remote access to healthcare providers.
• Risks: There may be technical issues, such as interruptions or delays, which could impact the consultation.
• Limitations: Telehealth may not fully replicate in-person visits and may have inherent limitations in diagnosis and treatment.

By proceeding, you consent to these terms and understand the scope of care provided.

Contact Us

For questions regarding this policy or our Telehealth services, please contact us:

GetReliefMD
149 Shiloh Road, Ste 7, Billings, MT 59106
Email: compliance@getreliefmd.com

Thank you for choosing GetReliefMD!